Shipping & Delivery

Last Updated: July 2026

Thank you for choosing PANCHTATV. We are committed to preparing and delivering your order with care, ensuring your favorite spice blends, tea masalas, and nourishing drinks arrive fresh and in excellent condition.

Please review the information below regarding our shipping and delivery process.


Order Processing

Once your order is placed, our team begins preparing it for shipment.

  • Orders are typically processed within 1–3 business days.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During promotional events, holidays, or periods of high demand, processing times may be slightly longer.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information, where available.


Shipping Destinations

We currently ship to the locations available during checkout.

If your location is not listed, please contact our customer support team to inquire about future shipping availability.


Delivery Times

Estimated delivery times vary depending on your destination and the selected shipping method.

Typical delivery estimates are:

  • Local Deliveries: 2–5 business days
  • National Deliveries: 3–7 business days
  • International Deliveries: 7–21 business days (where available)

Please note that these are estimated delivery times and are not guaranteed.


Shipping Charges

Shipping costs are calculated during checkout based on factors such as:

  • Delivery destination
  • Package weight
  • Shipping method selected
  • Order value (where applicable)

The total shipping cost will be displayed before you complete your purchase.


Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information (if provided by the shipping carrier).

Tracking updates may take some time to appear after your package has been collected by the courier.


Delivery Delays

While we strive to deliver every order promptly, delays may occasionally occur due to circumstances beyond our control, including:

  • Severe weather conditions
  • Public holidays
  • Customs inspections
  • Courier service delays
  • High shipping volumes
  • Incorrect or incomplete delivery information

We appreciate your patience and understanding should any unexpected delays arise.


Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before completing your order.

PANCHTATV is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error after placing your order, please contact us immediately. We will do our best to update your information before your order is dispatched.


Failed Delivery Attempts

If a delivery attempt is unsuccessful, the courier may:

  • Attempt delivery again.
  • Hold the package for collection.
  • Return the package to us.

If your order is returned due to unsuccessful delivery attempts or an incorrect address, additional shipping charges may apply for reshipment.


Damaged or Missing Orders

If your package arrives damaged, incomplete, or appears to have been tampered with, please contact us within 48 hours of delivery.

To help us investigate your request, please provide:

  • Your order number
  • Photos of the package and products
  • A brief description of the issue

Our team will review your case and work to provide an appropriate resolution as quickly as possible.


International Orders

For international shipments, customers are responsible for any customs duties, import taxes, or local fees imposed by their country’s authorities, unless otherwise stated during checkout.

Customs processing times may also affect delivery schedules.


Freshness & Packaging

Every PANCHTATV product is carefully packaged to help preserve its freshness, aroma, and quality during transit.

Because many of our blends contain natural spices and herbs, slight variations in appearance may occur between batches. These natural variations do not affect product quality or freshness.


Need Assistance?

If you have any questions about your shipment or delivery, our customer support team is here to help.

Please visit our Contact Us  or Email us at orders@panchtatv.com – page with your order number and details of your inquiry. We’ll be happy to assist you and ensure your experience with PANCHTATV is as smooth as possible.

Thank you for choosing PANCHTATV, PANCHTATVA, and PANCHAMRIT. We appreciate your trust and look forward to delivering products crafted with quality, care, and tradition.